Mitras Automative Customer Perception Questionnaire

The purpose of this questionnaire is to gain an understanding of our performance as a supplier within our market place.

The output from this survey will be used to focus improvement activities within the business.

Please answer as many questions as you can.

Attribute	Importance out of 100%	Performance Scale of 1 to 10 (1 = Poor, 10 = Excellent)
Ease of doing business	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Quality of product	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Piece cost competitiveness	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Tooling cost competitiveness	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Programme introduction	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Commercial support	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Logistical competence	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Technical capability in design	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Technical capability in process	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10
Quality concern support/resolution	%	No experience of Mitras 1 2 3 4 5 6 7 8 9 10

If you have any general comments to make that would help us improve please make them below.

Please fill in your personal details below and click 'Send' to submit the form.

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